Case Submission

Send a Case

Submit digital cases through Customer Web Access, connect your intra-oral scanner, or send your physical case with the enclosures listed below.

Digital case submission (placeholder photo)

Customer Web Access

Submit digital cases through our customer portal. New customers should create an account.

Digital Impressions

Digital Impressions & Intra-Oral Scanners

Connect your scanner to Midwest Dental Arts using the steps for your system below.

Trios (3Shape)
  1. Log into your 3Shape Communicate account.
  2. Go to the “Connections” tab and click “Add Connection”.
  3. In the search field, enter melissa@midwestdentalarts.com.
  4. Select Midwest Dental Arts from the search results and click “Connect”.
  5. Wait for the lab to accept your connection request. Once accepted, Midwest Dental Arts will appear in your list of connected labs.
CareStream / DEXIS
Option 1: Send via CS Connect / DEXIS IS Connect
  1. Open CS Connect or DEXIS IS Connect from your scanner software.
  2. Click the “Partners” icon in the upper-right.
  3. Click “Add a partner” in the lower-left.
  4. Enter our lab email: cad@midwestdentalarts.com
  5. Click Send. Once we accept the connection, you’ll be able to select us when submitting future cases.
Option 2: Export STL Files
  1. Open your patient scan.
  2. Select Export and choose .STL as the file format.
  3. Save the file.
  4. Email it to cad@midwestdentalarts.com or upload it through our portal (if applicable).
Cerec (Sirona)
Connect via DS Core
  1. Go to www.dscore.com and log in or create an account.
  2. Connect Your CEREC Equipment:
    • Install the DS Core Connector.
    • Log into the connector using your DS Core account.
    • Your equipment should appear automatically.
  3. Add Midwest Dental Arts as a Partner:
    • In DS Core, go to Partners.
    • Search for or manually add the lab using: Email: cadfl@midwestdentalarts.com
    • Send a request and wait for confirmation.
  4. Submit a Case:
    • Complete your scan.
    • Go to Orders, select the case, and choose Midwest Dental Arts.
    • Fill out case details and click Submit.
iTero
Lab Name: Midwest Dental Arts iTero
Lab ID: 2011
Email:cad@midwestdentalarts.com
  1. Log in to your iTero scanner or go to myitero.com.
  2. Select the case you want to send.
  3. Click “Send to Lab” or “Share Case” (depends on scanner/software version).
  4. When prompted to enter a lab ID, type: 2011
  5. Select Midwest Dental Arts from the list.
  6. Confirm and send the case.

Optional: If needed, you can email additional instructions or questions to cad@midwestdentalarts.com.

E4D

You must be registered through DDX in order to send cases to us. Contact Henry Schein for technical assistance to add Midwest Dental Arts, Inc to your list of laboratories:
‍800-537-6070.

Lava COS

Add Midwest Dental Arts to your lab list by calling 3M Customer Support at 800-634-2249; ext 3, ext 1 for digital tech support.

After the lab is set up, it must also be activated.

  1. Enter new patient information.
  2. Scan patient.
  3. Review the scan quality, interocclusal clearance, and margins.
  4. Select Midwest Dental Arts as lab and select material for restoration.
  5. Sign “Prescription”.

For assistance, please contact Customer Support at
‍800-634-2249, ext 3, ext 1.

TruDef

Add Midwest Dental Arts to your lab list by calling 3M Customer Support at 800-634-2249; ext 3, ext 1 for digital tech support.

After the lab is set up, it must also be activated.

  1. Enter new patient information.
  2. Scan patient.
  3. Review the scan quality, interocclusal clearance, and margins.
  4. Select Midwest Dental Arts as lab.
  5. Select no models and material for restoration.

For assistance, please contact Customer Support at
‍800-634-2249, ext 3, ext 1.

Medit
Lab Name: Midwest Dental Arts Lab
Contact: Jamey Schropp
Location: Swisher, Iowa
  1. Go to www.meditlink.com and log in using your account email.
  2. On the left-hand menu, click “Partners.”
  3. Click “Add Partner.”
  4. In the search field, type “Midwest Dental Arts” or “Jamey Schropp.”
  5. Find the listing for Jamey Schropp in Swisher, IA.
  6. Click “Request Partnership.”

Once accepted, the lab will appear in your partners list.

To Send a Case:
  1. After scanning, go to the Case Box.
  2. Select the case, click “Order,” and choose Midwest Dental Arts.
  3. Fill in the case details and submit.
Case Enclosures

Case Enclosure Requirements

Include the following with your case, based on the type of restoration.

Diagnostic Waxup Cases
  • Detailed RX
  • Preop Model/Scan(s)
  • Opposing Model/Impression/Scan
  • Bite(s)/Bite Scan(s)
  • Photos (based off MDA Photo Protocol)
Cosmetic, Diamond Elite & Full Mouth Restorations
  • Detailed RX
  • Opposing Model/Impression/Scan
  • Bite(s)/Bite Scan(s)
  • Study Model(s)/Scan(s)
  • Photos (Shade tabs in mouth)
Hybrid Restorations – Initial Stage
  • Detailed RXImplant system(s) must be listed
  • Opposing Model/Impression/Scan
  • Bite(s)
  • Photos
  • Preop Model(s)/Converted Denture(s)
  • Impression with impression copings
Hybrid Restorations – Additional Stage(s)
  • Detailed RX
  • Opposing Model/Impression/Scan
  • Photos
  • Bite(s)
  • If jig breaks:New impression required
  • If jig doesn’t break:The verified cast must be sent
  • Adjusted Hybrid Try-in(s) (if provided in the previous stage)
Hybrid Restorations – Final Stage
  • Detailed RX
  • Opposing Model/Impression/Scan
  • Photos
  • Bite(s)
  • Adjusted Hybrid Try-in(s)
  • Verified Model(s)
Implant Restorations
  • Detailed RXImplant system(s) must be listed
  • Bite(s)/Bite Scan(s)
  • Study Model(s)/Scan(s) if 4+ units
  • Impression(s) with impression coping(s)
  • Opposing Model/Impression/Scan
Standard Crown & Bridge
  • Detailed RX
  • Impression(s)/Scan(s)
  • Bite(s)/Bite Scan(s)
  • Opposing Model/Impression/Scan
Questions about your case?

Not sure what to include?

Contact your nearest location and we will point you in the right direction.

Contact Us